ABOUT US

We are based in Dublin IRELAND.We are a team of story/script writers of different genre focused on film production and Book publication. The stories are based on some true events and some figments of our imagination.If you want to hear our story summary, please leave your contact details with a short message.Our projects, their titles and the contents of this website are subject to intellectual copy right.  

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PRIVACY STATEMENT

 

 

Clive Story Creations LTD are committed to protecting your privacy in all aspects of our business. This policy explains what information we collect from you and how we use that information. If we change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect and how we use it.

 

 

CONTACT INFORMATION

Company registration number : 650605

Clive Story Creations LTD ( online shop )    

Dublin 9

Ireland

 

website: www.clivestorycreations.com

 

email: clivestorycreation@gmail.com

email: author_clivedev@yahoo.com

 

You can check out our website in two different ways; either as a guest or set up a profile. Setting up a profile requires you to provide us with your email address and choose a password. We also ask for your name, shipping address, telephone number (your 'Order Information' ). This information is necessary for us to process your order, to notify you of your order status and to fulfil orders. We do not provide any personal information  such as your email address or billing information to any third party.

 

When you visit our website, we may collect  your IP address in order to diagnose problems or issues with our server and to improve the manner in which we sell products to you, our customer.

 

We use Google Analytics to count visitors, to identify popular pages on our site and to influence how we enhance our website to cater for other technologies. It records the IP address and user agent string form your web browser and extrapolates that to identify the type of browser, operating system approximate geographical region and the type of device you are using. 

 

To request more information about a product, you must provide your email address so that we may reply to your question by email.

 

 

FINANCIAL INFORMATION

 

Clivestorycreations.com does not collect or store any personal information, to complete your financial transaction on our website, you are transferred to a payment handler like PAYPAL which securely handles your card payment. These payment handlers have their own privacy statements.

 

 

SENSITIVE PERSONAL DATA

 

Clive Story Creations LTD does not collect any data of a sensitive nature.

 

 

DATA RELATING TO MINORS

 

Clivestorycreations.com website is not intended for children and individuals under 18 years old are not permitted to use our website.

By using the website and purchasing products from us, you are accepting the practices described in this privacy statement. You are also accepting our terms and conditions and laid down in the relevant page.

 

 

TO ACCESS YOUR PERSONAL INFORMATION

 

To make a data access request, please email clivestorycreation@gmail.com. Due to General Data Protection Rules (GDPR); we will require you to provide evidence of your identity. You can review your personal data on your account by logging into your profile on www.clivestorycreations.com We aim to reply to verified requests within 30 working days.

 

 

AMENDMENTS TO OUR PRIVACY STATEMENT

 

Any changes to our privacy statement will be updated here. Any significant changes will be notified to you by email. If you have any queries about our privacy statement, please email clivestorycreation@gmail.comwith your query.

                                               

DELIVERIES AND RETURNS

 

Our delivery charges are charged at the lowest possible rate while ensuring that we honour  your order promptly and efficiently. We use An Post (Ireland's national Postal service) for all orders within Ireland. All overseas deliveries are done via courier or An Post.

 

We will dispatch your order as soon as it is in stock.

Our aim is to despatch orders within twenty four hours within Ireland (Monday through Friday; except Public Holidays) and delivery is normally within 2-5 working days from the date your order is despatched. (You will receive an email saying that your order has been despatched.)

 

You can check the status of your order at any time by logging into your profile on our website, you will receive an email when your order is despatched.

Split Deliveries

While we endeavour to deliver all items in your order together, we will occasionally ship part of your order separately due to stock issues. For example, if you order three items and one of them is out of stock, we may dispatch the two in-stock items while we await new stock of the third item. on this occasions, we will continue to update you via email as your order progresses.

 

STANDARD DELIVERY CHARGES

 

                                                            

Spend €50 on any of our products and the delivery charge is free.

Delivery charge for an order total of  under € 50 is € 2.99

 

 

Delivery charges apply as soon as the customer completes the order and proceeds to the checkout window.

 

We will inform you of the status of your order as soon as it is updated.

 

Please ensure that there is someone at the house to take in the delivery (a signature is required to acknowledge delivery).  If there is no one at the delivery address to receive the parcel, the delivery personnel will leave a card to inform you that the delivery can be collected from the nearest (to your address) An Post Delivery Office. You will be required to collect your parcel from the Delivery office within 3-5 working days (depending on opening hours). To avoid this and ensure a speedy delivery; it is advisable to supply your work address.

 

 

If an order needs to be re-delivered as a result of non delivery/ non collection through no fault of Clivestorycreations.com, a subsequent charge may apply. Ideally deliver to your place of work for the fastest delivey and a signature will be required.

 

 

UNITED KINGDOM

 

Under 1 kg    €7.99 - 1 kg to 20 kg  €12.50

 

Maxmum weight per box is 20 kg

England 

Scotland 

Wales

 

The price that we charge takes the following factors into consideration: weight and size of the items, the number of items and the delivery address.

 

We will dispatch your order as soon as it is in stock.

Our aim is to despatch orders within three working days and delivery is normally within 3- 7 working days from the date the order was despatched to the UK (you will receive an email saying that your order has been despatched). Priority post will incur an additional charge. The charge will be automatically applied when you choose the mode of delivery.

 

 

EUROPE*

 

Under 300g                     € 7.99

1 kg                              € 12.50

 

Each additional kg incurs an extra charge of €2

includes

Austria,

Belgium,

Czech Republic,

Denmark,

Finland,

France,

Germany,

Italy,

Netherlands,

Monaco,

Poland,

Portugal,

Slovakia,

Slovenia,

Spain  

Sweden.

 

We will dispatch your order as soon as it is in stock.

Our aim is to despatch orders within three working days and delivery is normally within 3-7 working days from date despatched to countries within the EU (you will receive an email saying  that your order has been despatched). Priority post will incur an additional charge. The charge will be automatically applied when you choose the mode of delivery.

 

It is our policy to re-use and re-cycle packaging where possible.

 

Overseas deliveries are not classed as standard deliveries.

 

 

PRE-ORDERING BOOKS THAT ARE NOT YET PUBLISHED

 

We make one delivery per order. If you are choosing a book that is not yet published along wth the books that are in stock, we will automatically hold the complete order unless otherwise instructed by the customer.  Where a customer wants a split delivery on an order, an additional delivery charge will be applied to the second delivery. Please note that the publication dates can change but we endeavour to keep these as up-to-date as possible with information supplied by publishers.

 

 

SHORTAGES

 

It's important that every product is carefully and thoroughly inspected by you immediately upon delivery. Any shortage on the delivery must be reported within 24 hours of the delivery via email describing details of the shortage. Clivestorycreations.com will not be responsible for any shortage not reported within 24 hours and by the advised method

 

 

RETURNS POLICY

 

Clivestorycreations.com endeavours to ensure that the condition of every product listed on this website is as described in these listings.

 

If you are dissatisfied for any reason, you may return your purchase within 14 working days for a refund by post (delivery charge will not be refunded). Goods need to be in original wrapping and in a saleable conditions (with any seals and shrink wrap intact). The returned parcel must include the original order reference and your contact details (the order reference is the ****** digit number at the top left hand side of your invoice). The delivery charge is not refunded where the customer decides to return items. We recommend that you use a recorded delivery service, as we cannot be responsible for non-delivery of returned items. If you require additional items, a new order will need to be placed on our website.

 

Whilst every effort has been made to ensure that the correct products are delivered to you; occasionally mistakes can happen. In the event of Clivestorycreations.com having to send you a replacement product, you must return the original item to Clivestorycreations.com within 7 days of recieving the replacement product which will have a prepaid return envelope enclosed. Clivestorycreations.com reserves the right to charge the price of the replacement to the payment card used for the original order if the item is not returned within days. If you decide to keep the original item, just email us and we will charge the cost of the item you used to place the original order.

 

Cancellation or return of items purchased with a coupon may result in the forfeiture of such coupons.

 

By purchasing products from Clivestorycreations.com, you agree that a full refund with paid delivery will be your sole and exclusive remedy for any product you receive that is not as described on the Clivestorycreations.com website, and you waive all other remedies or actions in such an event. This does not affect your statutory rights.

                                               

TERMS AND CONDITIONS

 

The following are the terms and conditions that are set out by the clivestorycreations.com company for it's customers and patrons.

 

By placing your order with us; you agree to the terms and conditions as set out here.

 

 

PRICES

 

All prices listed on this website are in the Euro currency. All prices include Value Added Tax  (VAT) where appropriate. Books are VAT exempt, all other products include VAT at the standard rate of 23% (gifts, DVD's and C.D's). Clivestorycreations.com has taken great care to ensure prices are accurate. Prices may change over time, so if you use your cart or wish list within 'My account'  as a way of ordering item prices, availability, special offers may have expired or changed since your last login. However the correct price will be applied when you select an item and add it to your cart.

 

The correct price will be reflected on your printed order confirmation.

We reserve the right to withdraw offers at any time.

All offers are subject to availability.

Any special offers will be priced accordingly while stocks last.

Some promotions on our website may exclude certain categories. Please read the fine print carefully

 

 

YOUR PROFILE

 

You may not transfer your profile to another person, share it with anyone or use it to impersonate anyone. You agree that you will provide us with accurate profile information (such as your real name, contact number, valid e-mail and delivery address and accurate non fraudulent payment information. Clivestorycreations.com may delete your profile if we are unable to verify or anuthenticate the information you provide to us. Profiles may only be created by individuals who are able to enter into legally binding and enforceable contracts.

 

It is our policy not to sell product for purchase by children. We may sell children's products for purchase by adults. If you are under 18; you may use the clivestorycreations.com online website only with express permission or involement of a parent or a guardian.

 

ORDER ACCEPTANCE POLICY

 

Order acceptance and the completion of the transcation will take place on the dispatch of the products ordered to you unless we have notified to you that we do not accept your order or you have cancelled it in accordance with our cancellation policy.

 

Non- acceptance of an order may be a result of one of the following:

Non-availability of a product or products.

Our inability to obtain authorisation for your payment.

A valid contact number must be provided on all orders.

You may not be meeting the eligibility criteria set out in the main terms and conditions.

 

If there are any problems with your order, we will attempt to contact you by email or phone and you agree to be contacted.

 

CANCELLATION POLICY

 

You can cancel any order placed with clivestorycreations.com provided that the order has not yet been dispatched. To cancel an order, please forward your order confirmation with CANCELLATION in the subject field and you will receive a refund within 14 working days, provided the order has not been dispatched. If the order has been dispatched; then you may return your complete order within 14 days from date delivered in its original sealed packaging for a full refund including standard delivery charges (overseas delivery charges are not classed as standard delivery and therefore are not refundable). The refund will be processed only after the goods are received back to clivestorycreations.com in its oringinal sealed packaging. If the goods are returned for an unsatisfactory condition, then the goods need to be returned in original packaging and in a sealable condition (with any seals or shrink-wrap intact).

 

 

DISCOUNT & COUPON GOODS

 

From time to time as part of a promotion; we may offer customers a 'percentage off' on our products or a coupon code. 'Percentage off' offers on our website are calculated automatically during the order process.

 

The coupon applies to the cost of the products and the delivery charge is excluded. A maximum of one coupon may be used per order and a coupon may be used only once. The full coupon amount should be used;  no refunds will be given for partial use. Coupon codes must be used before the expiry date and can be used only on the categories specified for that particular offer. You must enter the full coupon code during checkout  (including alphabets and digits). The coupon discount will only appear when you have entered a valid coupon code on checkout for valid categories before charging the balance due, you will see the deduction on the order confirmation package (prior to ticking terms and conditions). If you try and use a coupon code for invalid categories or below a minimum value, a red line will prompt you to amend your order so that you can checkout properly. Coupons cannot be redeemed for cash or credit.

 

Book tokens and clivestorycreations.com gift vouchers cannot be purchased with any discount offer/ voucher.

 

It is possible that some books may sell out prior to order being filled and or that stocks limited, while we endeavour to re-order the stocks at the price that you ordered (where there is a discount offer), it may not be able to match that price again. We will notify you in the event that we need to re-order stock. There are limited quantities of items on special offer, it is advisable to avail of special offers while stocks last.

 

 

HAMPERS

 

Every effort will be made to ensure that the items in your hamper are exactly as described. However, on occasion we may need to substitute an item with an item of other equal or greater value.

 

 

DELIVERY

 

We aim to keep our delivery costs as low as possible while getting you your order promptly and efficiently. We use An Post (Ireland's National postal service) for all sizes of package delivery within Ireland. All overseas delivries are done via courier and An Post.

 

Normally our aim is to dispatch orders within twenty four hours within Ireland and delivery is within 2-5 working days  from the date dispatched. You will receive an email saying that your order has been dispatched. We will hold your order until we have everything in stock.

 

You will receive emails from us updating the status of your order; so keep an eye on your emails.

 

Please ensure that there is someone at the house to take in the delivery (a signature is required to acknowledge delivery). To avoid this and ensure a speedy delivery; it is advisable to supply your work address.

 

 

PRE-ORDERING BOOKS THAT ARE NOT YET PUBLISHED

 

We do one delivery per order. If you are choosing a book that is not yet published along with the books that are in stock, we will automatically hold the complete order unless otherwide instructed by the customer.  Where a customer wants a split delivery on an order, an additional delivery charge will be applied to the second delivery. Please note that the publication dates can change and we endeavour to keep these as up-to-date as possible with information supplied by publishers.

 

It is our company policy to re-use and re-cycle packaging where possible.

 

 

OVERSEAS DELIVERIES

 

The price that we charge takes the following factors into consideration: weight and size of the items, the number of items and the delivery address.

 

Delivery to the UK – our aim is to despatch orders within 24 hours and delivery is normally within 5-7 working days from the date the order was despatched to the UK (you will receive an email saying that your order has been despatched). Priority post will incur an additional charge. The charge will be automatically applied when you choose the mode of delivery.

 

Delivery within the EU -  Our aim is to despatch orders within three working days and delivery is normally within 3-7 working days from date despatched to coutries within the EU (you will receive an email saying  that your order has been despatched). Priority post will incur an additional charge. The charge will be automatically applied when you choose the mode of delivery.

 

 

SHORTAGES/ ISSUES WITH ITEMS SUPPLIED

 

It's important that every product is carefully and thoroughly inspected by you immediately upon delivery. Any shortage on the delivery must be reported within 24 hours of the delivery via email describing details of the shortage. Clivestorycreations.com will not be responsible for any shortage not reported within 24 hours and by the advised method.

 

 

RETURNS POLICY

 

Clivestorycreations.com endeavour to ensure that the condition of every product listed on this website is as described in these listings.

 

If you are dissatisfied for any reason, you may return your purchase within 14 working days for a refund by post (delivery charge will not be refunded). Goods need to be in original wrapping and in a saleable conditions (with and seals and shrink wrap intact). The returned parcel must include the original order reference and your contact details (the order reference is the ****** digit number at the top left hand side of your invoice). The delivery charge is not refunded where the customer decides to return items. We recommend that you use a recorded delivery service, as we cannot be responsible for non-delivery of returned items. If you require additional items, a new order will need to be placed on our website.

 

Whilst every effort has been made to ensure that the correct products are delivered to you; occasionally mistakes can happen. In the event of Clivestorycreations.com having to send you a replacement product, you must return the original item to Clivestorycreations.com within 7 days of recieveing the replacement product which will have a prepaid return envelope enclosed. Clivestorycreations.com reserves the right to charge the price of the replacement to the payment card used for the original order if the item is not returned within days. If you decide to keep the original item, just email us and we will charge the cost of the item you used to place the original order.

 

Cancellation or return of items purchased with a coupon may result in the forfeiture of such coupons.

 

By purchasing products from Clivestorycreations.com, you agree that a full refund with paid delivery will be your sole and exclusive remedy for any product you receive that is not as described on the Clivestorycreations.com website, and you waive all other remedies or actions in such an event. This does not affect your statutory rights.

                                                                                                                                                                                                                                                                                                                    

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FILM STORIES COLLECTION
we are a team of story/script writers of different genre focused on film production. These are the Glimpses / Narratives of our creations. Our projects are subject to intellectual copy right. If you like our Narratives and if you are interested in film production, Please leave your contact details with a short message.